Vision:
Crossroads Brain & Spine is building a trusted, multi-location destination for non-surgical orthopedic care—setting the standard for regenerative treatment while helping people overcome chronic pain, avoid unnecessary procedures, and reclaim their quality of life.
Mission:
We empower patients to reduce reliance on opioids, injections, and surgery by delivering proven, non-surgical solutions for chronic musculoskeletal pain—using advanced, FDA-cleared technology and a personalized, results-driven approach.
Lauryn
Director of Office Operations
Lauryn oversees the systems, team, and patient experience that support exceptional clinical care. As both a strategic leader and hands-on integrator, she ensures that every part of the practice—from scheduling and patient flow to compliance, finances, and team development—runs with clarity, efficiency, and integrity.
Lauryn is passionate about building a clinic that delivers outstanding outcomes for patients while creating a healthy, organized, and values-driven workplace for the team.
Hannah
Front Desk and Patient Care Coordinator
Hannah is the first face you see and the first voice you hear at Crossroads Brain & Spine — and that first impression matters.
As the anchor of the front office, Hannah ensures every patient interaction is smooth, warm, and professional. Whether you’re a new patient navigating your first visit or an established patient progressing through your Disc Restoration Protocol, Hannah keeps your experience seamless from check-in to checkout.
Her role includes:
New and established patient scheduling and coordination
Check-in and front office management
Patient flow and appointment organization
Ensuring every patient feels informed, supported, and at ease throughout their care
Hannah understands that walking into a spine clinic for the first time can feel overwhelming. Her job is to make sure it doesn’t.
Nichole
Clinical Assistant, X-Ray Technician, Shockwave Therapist
Nichole is the steady, caring presence patients count on throughout every step of their healing journey at Crossroads Brain & Spine.
Working closely with Dr. Lea, she plays a hands-on role in administering prescribed treatments — ensuring each patient receives the precise, attentive care that the Disc Restoration Protocol demands. From imaging to treatment coordination, Nichole is involved at every stage of the process.
Her role includes:
Certified X-ray imaging and diagnostic support
DRX-9000 spinal decompression treatment administration
Class IV laser therapy assistance
Certified Shockwave Therapy — expanding the clinic’s non-surgical treatment capabilities
Patient coordination and care support throughout the healing process
As a Certified Shockwave Therapist, Nichole brings an additional layer of non-surgical expertise to the team — a tool that complements the Disc Restoration Protocol by targeting soft tissue, reducing inflammation, and accelerating recovery.
Nichole is committed to making every patient feel safe, supported, and confident — because she understands that healing isn’t just physical. It takes trust.
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Olivia
Clinical Assistant
Olivia is a vital part of the hands-on care team at Crossroads Brain & Spine — and patients notice.
Known for her exceptional attention to detail, Olivia works closely alongside Dr. Lea administering prescribed treatments with precision and consistency. She understands that in non-surgical disc restoration, the quality of every session matters — and she takes that responsibility seriously.
Her role includes:
- DRX-9000 spinal decompression treatment administration
- Class IV laser therapy assistance
- Patient support and treatment coordination
- Ensuring treatment protocols are followed with accuracy and care
What sets Olivia apart is her genuine belief in what this clinic does. She is passionate about helping patients discover a path to healing that exists outside the traditional medical model — one that doesn’t start with a prescription pad or end with a surgical referral.
For patients who have been through the conventional system without answers, Olivia gets it. And she’s here to help guide you toward something better.
Ella
Clinical Assistant
Ella is an integral part of the patient care team at Crossroads Brain & Spine, bringing enthusiasm, compassion, and a passion for learning to every patient interaction.
Currently entering her senior year at Indiana University, Ella plans to pursue a career as a Physician Assistant with a focus on treating patients with spine conditions. Every day in the clinic allows her to gain valuable hands-on experience while working alongside Dr. Lea and the rest of the clinical team.
Her role includes:
- DRX-9000 spinal decompression treatment administration
- Class IV laser therapy assistance
- Patient support and treatment coordination
- Ensuring every patient receives attentive, high-quality care throughout their treatment journey
What sets Ella apart is her genuine excitement for helping people heal. She understands that every patient who walks through our doors is looking for hope, and she’s committed to making each visit a positive experience.
As she prepares for a future in medicine, Ella is building more than clinical skills—she’s developing the compassion, attention to detail, and patient-first mindset that define exceptional healthcare providers. We’re proud to be part of her journey and excited to watch the impact she’ll make for years to come.
Jen
Clinical Assistant
Jen brings an extensive background in healthcare to Crossroads Brain & Spine, along with a perspective that few healthcare professionals have—she has experienced the patient journey herself.
Before joining our team, Jen built a successful career as a Radiologic Technologist, working closely with physicians and patients to provide high-quality diagnostic imaging. Her years of experience in medical imaging, patient care, and clinical excellence make her an invaluable member of our treatment team.
Her role includes:
- Administering non-surgical spinal decompression therapy
- Assisting with Class IV Deep Tissue Laser Therapy
- Providing Non-Invasive Regenerative Therapy (OmniWave)
- Supporting patients throughout their treatment journey with compassion, precision, and encouragement
What truly sets Jen apart is that she first came to Crossroads Brain & Spine as a patient.
After being unable to work for more than two years because of her own spine condition, Jen came to our office searching for answers. As she progressed through treatment and experienced remarkable improvement, she realized she wanted to help others experience the same hope and healing she had found.
Rather than simply returning to healthcare, Jen chose to join the very team that helped change her life.
Today, Jen combines her extensive clinical experience as a Radiologic Technologist with the empathy of someone who understands firsthand what many of our patients are going through. She knows that every treatment represents more than just another appointment—it’s an opportunity to help someone reclaim their health, independence, and quality of life.
We’re honored to have Jen as part of the Crossroads Brain & Spine family, where her clinical expertise and personal journey make her an exceptional advocate for every patient she serves.
